18 April 2020, Kathmandu
Nepal Electricity Authority has requested its customers to pay the electricity bill online whenever possible.
The authority made the appeal after its failure to mobilise its employees to read metres at individual houses, coupled with a decrease in the consumption, resulted in a significant fall in its revenue collection.
Consequently, the authority has been unable to manage costs for its daily functioning also.
“We have not been able to read metres in every house due to this hard time of lockdown,” the authority’s Managing Director Kul Man Ghising says, “But the customers can pay via authorised eight payment gateways the amount that they paid last month.”
Whenever the customers fail to pay this way also, the authority has decided that they will not be fined till mid-May, Ghising informs, adding, if the lockdown is extended again, this period will also be adjusted accordingly.
